tag:blogger.com,1999:blog-747124401781284728.post3441002525801433760..comments2010-12-19T20:13:09.747ZGrace Londonhttp://www.blogger.com/profile/10461468002199423847noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-747124401781284728.post-8795840653476961102009-12-29T16:40:31.595Z2009-12-29T16:40:31.595Z

Yes, Zuneta has lowered the shipping (I think for my area from 20 to 10 pounds, which is great). The only other place that I know of that carries NARS and ships internationally is spacenk. And I have contacted them a while ago and they said that the shipping would be 10pounds. For me I think the 10pounds is still a lot but acceptable. <br />I really hope that HQHair will refund you.

Klarahttp://www.blogger.com/profile/17627249304947131016noreply@blogger.comtag:blogger.com,1999:blog-747124401781284728.post-18880651477740464202009-12-27T16:48:36.638Z2009-12-27T16:48:36.638Z

Oh dear...its such a shame HQ are letting themselves down..I must say it always seems a chaotic website and with such a vast array of stock I&#39;m not surprised they have trouble keeping a track of it. Better to streamline and have better CS than to be letting people down all the time.

britishbeautybloggerhttp://www.blogger.com/profile/08467294021892866225noreply@blogger.comtag:blogger.com,1999:blog-747124401781284728.post-1564925635710886442009-12-27T16:40:46.897Z2009-12-27T16:40:46.897Z

Hey Helen - it is a bit rubbish. <br /><br />Hi Klara - a lot of the other beauty websites are catching on to the European market - Zuneta recently dropped their shipping rates. It is frustrating when sites like NARS still charge so much! I don&#39;t think any other etailers sells NARS, not that I&#39;ve seen in any case.

Grace Londonhttp://www.blogger.com/profile/12757180521533165191noreply@blogger.comtag:blogger.com,1999:blog-747124401781284728.post-69367635867725217892009-12-26T16:14:16.435Z2009-12-26T16:14:16.435Z

I&#39;ve had a similar experience at HQhair. And after reading your posts, and many tweets, I guess we&#39;re not the only ones.<br />It really is a shame because the range of their products is very good. I can&#39;t get brands like NARS, Aveda, Becca, Benefit... anywhere in my country so HQHair seemed like a great choice (and yes, I refuse to pay the absurd 20€ shipping fee at the NARS EU

Klarahttp://www.blogger.com/profile/17627249304947131016noreply@blogger.comtag:blogger.com,1999:blog-747124401781284728.post-18466930487272467832009-12-24T13:39:54.205Z2009-12-24T13:39:54.205Z

I&#39;ve never ordered from there and certainly won&#39;t be now. Nothing bugs me more than a company happy to take your money then informing you that they don&#39;t have the product you wanted.<br /><br />And as for the eye cream - well, I&#39;m speechless.

Helen (Nice Things)http://www.blogger.com/profile/17723248028579058326noreply@blogger.comtag:blogger.com,1999:blog-747124401781284728.post-7478442162696266722009-12-23T21:27:13.417Z2009-12-23T21:27:13.417Z

Hi Musing on Beauty - they&#39;re convenient for Europe - and I know the NARS UK website charges a lot to ship outside of the UK. Some of the other etailers are upping their game for Europe though - Zuneta has decreased the cost of shipping to Europe quite recently. <br /><br />Hey Conny - you and me both! ;) <br /><br />Hi Replica - we certainly are! It&#39;s so frustrating for both of us with

Grace Londonhttp://www.blogger.com/profile/12757180521533165191noreply@blogger.comtag:blogger.com,1999:blog-747124401781284728.post-66210042888086379552009-12-23T21:24:29.088Z2009-12-23T21:24:29.088Z

All I have read are negative reviews of this site! I have never actually ordered from there and don&#39;t think I ever will now!<br />I would think that anything that costs that amount of money should have at least 6 months left before it expires!<br />Jo x

jobetterdayshttp://www.blogger.com/profile/04793606316469342792noreply@blogger.comtag:blogger.com,1999:blog-747124401781284728.post-39408293411694902062009-12-23T20:48:57.321Z2009-12-23T20:48:57.321Z

Although I&#39;ve often browsed HQHair, I&#39;ve never ordered anything. I&#39;m definitely not going to now (yours is not the first negative review I&#39;ve heard in the last week).<br /><br />On a positive note, I&#39;d like to say thank you for pointing me in the direction of a few online retailers since I found your blog a few weeks ago. I&#39;ve made multiple purchases from Zuneta, Posh

Clairenoreply@blogger.comtag:blogger.com,1999:blog-747124401781284728.post-63206296975206857872009-12-23T20:26:51.612Z2009-12-23T20:26:51.612Z

we are doing well between us :) They sent me an email today to say that the product I ordered (the one that was going to be a Christmas present) they have had to cancel as they cannot find stock of it, aaaaaaah ! <br />They are terrible to get hold of, I only managed to get a responce once ( from another order that went wrong) after emailing them everyday for over a week. I hope you can get an

Replicahttp://www.blogger.com/profile/02982008616271168616noreply@blogger.comtag:blogger.com,1999:blog-747124401781284728.post-65709539169780984512009-12-23T19:35:12.351Z2009-12-23T19:35:12.351Z

Hope everything works out with your return.<br />I must say, HQHair are my least favourite e-store...I have emailed them countless times re stock availability and and I have never been notified of stock updates...I have been wanting a Japonesque brush for a long time and I have given up on it.<br /><br />Conny<br /> x

Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-747124401781284728.post-82934971663040396952009-12-23T19:09:39.314Z2009-12-23T19:09:39.314Z

Wow, that sucks.<br />I have used them a lot because in my country I can&#39;t get Nars or UD or Too Faced or... well you name it.<br />I&#39;ve never had any problem, I must say. But when the 25% coupon was announced, everything I wanted to order was out of stock, so I didn&#39;t bother. Too bad they didn&#39;t increase their stocks before Christmas.<br />Good luck with your return!

Musing on Beautyhttp://www.blogger.com/profile/07594192030035675016noreply@blogger.com