This is a new premium line (it only launched here a couple of weeks ago) that is positioning itself very near the top of the market at £20 for a single eyeshadow or £65 for a stacking collection of four eyeshadows.
I know it's irrational, but the sales assistant was wearing obviously fake coloured contact lens, and those unnerve me totally; I find it very hard to make eye contact with someone wearing these. That wasn't a brilliant start.
I was interested in the Persephone eyeshadow kit that has Canvas (beige), Rose Champagne (pink/gold), Alexandrite (shimmery aubergine), and Sequoia (matte cool brown.) I know this exists, because I can see it on the Neiman Marcus website. The sales assistant had never heard of it, and Liberty did not have it in stock. Neither did they have the Rose Champagne as a single in stock.
I am still kind of interested in the anamorphic mascara, but not today. The eyeshadows that I tested on my hand were silky and nicely pigmented, and do remind me a lot of the Rock and Republic (R&R) shadows I own (review coming on those soon.) There was a good range of shimmer and matte shades, but none of them made me go "oooooh" in the way that R&R Lawsuit did.
There only seemed to be about 5 or 6 blushes (and some looked awfully similar, and might have been duplicates) and most of these were too shimmery for my taste. Lots of glosses, and the lipsticks felt nicely moisturising on my hand without feeling greasy (although the true test is how they feel on my super dry lips, which I didn't ask to do due to my sales assistant eye contact difficulty.) Bondi Beach was a good non-shimmery natural pink shade.
I think this line has potential, but the counter is too small and cramped for the market niche it is positioning for; it also has the rubbish spot in Liberty's beauty hall next to the door through to the perfumerie, so you have constant traffic going past. I was also a little disappointed at the lack of knowledge of the sales assistant - she had never heard of the set I was interested in and had no idea when that or the single eyeshadow might be back in stock. It's not very often I walk away from a new line without doing some damage to my purse.
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I agree with all that London Girl has said about Le Metier de Beautie in Liberty I bought the foundation and 2 lipsticks The help i got from an assistant was none! Maybe because i worked in the cosmetic world for 30yrs i expect too much but she didnt seem interested I sent when i got home for another lipstick and was sent the wrong colour which i had to send back and pay the postage myself after they sent me the Right colour So much for Liberty and old fashion service
ReplyDeleteHello Carole
ReplyDeleteI'm sorry to hear about your experience. I've found that if the specific sales associate for the brand isn't at the counter it can be very difficult to get any help in Liberty.
You might write to the customer service department at Liberty - it seems a bit rich not to refund you the postage you paid to send back an incorrect lipstick.
Thanks for your comment.